This article was originally posted in our previous Zendesk.
*Redemption and minting process is done through digix global
Users will have to first select the option to recast DGX tokens. DGX tokens can be recast into gold bars of 100g or 1000g, which are available for your perusal on our Digix Marketplace - Asset Explorer.
Upon successful recasting, users will get an automated notification from Digix that lays out the steps for physical redemption of the gold bars:
- Users will have to be physically present at the vault within 30 days of clicking to recast;
- Users will have to have their official and valid identification documents with them at the point of redemption;
- Users will have to produce an updated and valid address proof at the point of redemption; and
- Please inform us of your preferred date and time for the physical redemption and we will advise on the subsequent steps.
Further documents or information required, if any, will be advised on a case by case basis. Please be informed that the physical redemption process will only be complete, subject to compliance with AML/CFT regulations set out by the Monetary Authority of Singapore and/or other regulatory obligations of our custodian.
用户必须首先选择重铸DGX令牌的选项。 DGX令牌可以重铸成100g或1000g的金条，您可以在我们的Digix市场 - 资源浏览器上阅读。