To deposit Fiat Currency,
1) Complete KYC Verification.
2) Go to your funds page, click on USD and submit a deposit request.
A popup window showing the bank details and the REFERENCE code is displayed.
Please ensure the following when you deposit money to our bank
a) The REFERENCE Code is indicated in the comments of the bank transaction submitted
b) The bank account name that you are sending money from has the same name as your KYC verified name. Note that we will not process any withdrawals or deposits from accounts that do not match your legal KYC verified name due to KYC/AML requirements.
Any failed deposits will be refunded back to the sender within 30 days, after deducting for admin and wire transfer fees.